FREQUENTLY ASKED QUESTIONS
HOW DO I REMOVE LIQUID OR RED WINE STAINS FROM THE RUG?
1. Blot up as much of the spilled drink as possible.
2. Use club soda or mix 1 tbsp. of liquid hand dishwashing detergent and 1 tbsp of white vinegar with 2 cups of warm water.
3. Using a clean white cloth, sponge the stain with the soda or the detergenvinegar solution.
4. Apply a little bit at a time, blotting frequently with a dry cloth until the stain disappears.
IS SHIPPING FREE ?
India: Free Shipping in India
HOW MUCH TIME DOES IT TAKE TO DELIVER ?
India: It will take 6-8 business days from the day of dispatch. Through express delivery it can be delivered by 3-5 business days.
HOW CAN I PAY?
You can pay using your debit card, credit card, internet banking through our secure payment gateway or cash on delivery.
You can also pay through Bank Transfer.
To know more, kindly call us at 7419603038 or drop us a mail at firstname.lastname@example.org
ARE THE PRICES, WHICH APPEAR ON THE WEBSITE, INCLUSIVE OF ALL TAXES AND DUTIES?
In India: Yes, Prices are inclusive of all taxes. For more information, kindly get in touch with us at 7419603038 or email@example.com
WHAT IS YOUR RETURN POLICY?
India: All items purchased online are eligible for 10 days hassle free return.
In case of non-manufacturing defects, the shipping cost for the return has to borne by the customer. In such cases, we can arrange for the logistics.
For more information, kindly get in touch with us at firstname.lastname@example.org
Note: "10 Days Hassle Free Return" is not applicable on customized rug.
IF I SHARE MY ROOM PICTURES WITH YOU, WILL YOU BE ABLE TO SUGGEST A GOOD RUG?
Yes, of course. Just share your pictures with us via mail at email@example.com and our design consultants will suggest the best possible options for your requirement.
HOW TO STORE MY RUG?
1. Thoroughly clean the rug.
2. Tighly roll the rug for storage.
3. Wrap the rug in a protective fabric or plastic.
4. Store the rug in cool and dry environment.